Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Last Updated: December 15, 2024
Introduction
At Thrymesis, we understand that your financial data is deeply personal. This Privacy Policy explains how we collect, use, protect, and share your information when you use our budget control platform at thrymesis.sbs. We believe transparency builds trust, and we want you to feel confident about how your data is handled.
This policy applies to all users of our services, whether you're browsing our website, using our budget tracking tools, or participating in our learning programs. By using Thrymesis, you agree to the practices described in this policy.
Information We Collect
Personal Information You Provide
Automatically Collected Information
When you use our platform, we automatically collect certain technical information to improve your experience and maintain security. This includes your IP address, browser type, device information, and how you interact with our website features.
We also track usage patterns such as which budget categories you use most frequently, time spent on different features, and error logs to help us identify and fix technical issues quickly.
How We Use Your Information
Primary Purposes
Your financial data helps us provide personalized budget recommendations, track your progress toward financial goals, and alert you to unusual spending patterns. We never sell your personal financial information to third parties.
Data Sharing and Third Parties
We limit data sharing to essential service providers who help us operate Thrymesis securely and effectively. These partners are contractually bound to protect your information and use it only for specified purposes.
| Service Type | Purpose | Data Shared |
|---|---|---|
| Cloud Storage | Secure data backup and synchronization | Encrypted financial data |
| Payment Processing | Handle subscription payments | Payment details only |
| Analytics | Improve user experience | Anonymous usage patterns |
| Email Service | Send notifications and updates | Email address and name |
Your Rights and Control
You have significant control over your personal information. Malaysian data protection laws, combined with our commitment to privacy, give you several important rights regarding your data.
Access Your Data
Request a copy of all personal information we hold about you, including your financial data, account history, and communications.
Correct Information
Update or correct any inaccurate personal information directly through your account settings or by contacting our support team.
Delete Your Account
Request complete deletion of your account and associated data. We'll remove all information within 30 days, except where legally required to retain records.
Data Portability
Export your financial data in common formats like CSV or PDF to use with other budget management tools or for your personal records.
Data Security and Protection
Protecting your financial information is our top priority. We employ multiple layers of security to safeguard your data against unauthorized access, theft, and misuse.
Technical Safeguards
Access Controls
Only authorized Thrymesis employees with legitimate business needs can access user data. All access is logged, monitored, and regularly reviewed. Our team undergoes background checks and signs strict confidentiality agreements.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion | Service provision |
| Financial Data | 3 years after account closure | Legal compliance |
| Payment Records | 7 years | Tax and audit requirements |
| Support Communications | 2 years | Service improvement |
International Data Transfers
As a Malaysian company, we primarily store and process your data within Malaysia and other countries with adequate data protection standards. When we do transfer data internationally, we ensure appropriate safeguards are in place.
For our cloud storage and backup services, data may be stored in secure facilities in Singapore and Australia, both of which have strong data protection laws compatible with Malaysian standards. All international transfers are protected by contractual agreements that meet or exceed local privacy requirements.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, keep you logged in securely, and understand how you use our features.
Types of Cookies We Use
You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality. We don't use advertising cookies or share cookie data with marketing companies.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform at least 30 days before the changes take effect.
Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy regularly to stay informed about how we protect your information.
Your Continued Use
By continuing to use Thrymesis after policy changes take effect, you accept the updated terms. If you disagree with any changes, you can close your account and request data deletion at any time.
Contact Us About Privacy
Have questions about this Privacy Policy or how we handle your data? We're here to help and committed to addressing your privacy concerns promptly.
Email: [email protected]
Phone: +6082450911
Address: Jalan Raja Dihilir, 30350 Ipoh, Perak, Malaysia
Our privacy team typically responds to inquiries within 48 hours during business days.